1. Company Overview
Company Name:
X9 Fintech Solutions FZC
Trading Name:
X9Trader
Incorporation:
United Arab Emirates
Business Type:
Software & Technology Solutions
Industry:
Financial Technology (FinTech)
Status:
Active Technology Provider
🔍 Important Notice
X9 Fintech Solutions FZC is a technology solutions provider, not a regulated financial services company. We develop and provide software solutions for trading platforms but do not offer financial services, investment advice, or hold client funds.
2. Our Business Model
2.1 Technology Solutions
We specialize in developing and providing:
- Trading Platform Software: Advanced trading platform technology and infrastructure
- Integration Solutions: API connections and third-party integrations
- User Interface Design: Modern, responsive trading interfaces
- Technical Support: Platform maintenance and technical assistance
- Customization Services: Tailored solutions for brokers and trading firms
2.2 What We Do NOT Do
⚠️ Important Clarification
- We do NOT hold, manage, or custody client funds
- We do NOT provide financial services or investment advice
- We do NOT execute trades or act as a broker
- We do NOT offer financial products or instruments
- We do NOT require financial services licensing
3. Regulatory Status
3.1 Business Registration
As a technology company, we maintain the following registrations:
- UAE Commercial Registration: Standard business registration in the United Arab Emirates
- Free Zone License: Technology company license within the UAE free zone framework
- Tax Registration: VAT and corporate tax registration as required
3.2 No Financial Services Regulation
Regulatory Clarification
X9 Fintech Solutions FZC is not regulated by financial services authorities because we do not provide financial services. We are a technology company that develops software solutions.
Our clients (brokers, trading firms) are responsible for obtaining their own appropriate financial services licenses and regulatory approvals for their business activities.
4. Compliance Framework
4.1 Technology Standards
As a technology provider, we maintain compliance with:
- Data Protection Laws: UAE Data Protection Law and international privacy standards
- Cybersecurity Standards: Industry-standard security protocols and encryption
- Software Quality Standards: ISO standards for software development and quality assurance
- Intellectual Property Laws: Copyright and trademark protection compliance
4.2 Client Responsibilities
📋 Client Obligations
Our clients who use our technology solutions are responsible for:
- Obtaining appropriate financial services licenses for their jurisdiction
- Ensuring compliance with local financial regulations
- Implementing proper client fund segregation and protection
- Maintaining regulatory reporting and record-keeping requirements
- Conducting proper client onboarding and KYC procedures
5. Client Protection and Security
5.1 Technology Security
We implement robust security measures for our technology solutions:
- Data Encryption: End-to-end encryption for all data transmission
- Secure Infrastructure: Cloud-based infrastructure with enterprise-grade security
- Access Controls: Multi-factor authentication and role-based access
- Regular Security Audits: Third-party security assessments and penetration testing
- Backup and Recovery: Comprehensive data backup and disaster recovery procedures
5.2 Professional Indemnity
We maintain professional indemnity insurance covering technology errors and omissions, but this does not extend to financial services activities as we do not provide such services.
6. Third-Party Services
6.1 Integration Partners
Our platform integrates with various third-party service providers:
- Liquidity Providers: We facilitate connections to regulated liquidity providers
- Payment Processors: Integration with licensed payment service providers
- Data Providers: Market data feeds from authorized data vendors
- KYC/AML Services: Third-party identity verification and compliance tools
Third-Party Responsibility
All third-party service providers integrated with our platform are responsible for maintaining their own regulatory licenses and compliance. We do not assume responsibility for their regulatory status or compliance.
7. Intellectual Property
7.1 Proprietary Technology
Our intellectual property includes:
- Software Code: Proprietary trading platform software and algorithms
- User Interface Design: Original UI/UX designs and layouts
- Brand Assets: Trademarks, logos, and brand materials
- Documentation: Technical documentation and user guides
7.2 Client Licensing
We provide clients with appropriate software licensing agreements that define usage rights and restrictions for our technology solutions.
8. Support and Maintenance
8.1 Technical Support
We provide comprehensive technical support for our software solutions:
- 24/7 Technical Support: Round-the-clock technical assistance
- Platform Maintenance: Regular updates and system maintenance
- Bug Fixes: Prompt resolution of technical issues
- Feature Updates: Continuous platform improvements and new features
- Training and Documentation: User training and comprehensive documentation
8.2 Service Level Agreements
We maintain service level agreements with our clients covering system uptime, response times, and technical support standards.
9. Contact Information
Business Inquiries
General: [email protected]
Technical Support: [email protected]
Sales: [email protected]
Legal: [email protected]
Registered Office Address
X9 Fintech Solutions FZC
Technology Solutions Provider
United Arab Emirates
10. Disclaimer
Important Legal Notice
This document clarifies that X9 Fintech Solutions FZC operates as a technology solutions provider and software developer. We do not provide financial services, investment advice, or act as a financial institution.
Any trading activities conducted using our technology solutions are the responsibility of the licensed brokers, trading firms, or financial institutions who use our software.
Users should ensure they are dealing with properly licensed and regulated financial service providers for any investment or trading activities.